Orders of $500 or more:
FREE Standard shipping
Express shipping: $15
Orders under $500:
Standard shipping: $15
Express shipping: $30
We use Australia Post to deliver all orders. If you checkout using the express post option and your delivery address is within Australia Post’s express post network, you should receive your order within 2-3 days. Orders dispatched using regular post vary in delivery time depending on your delivery address.
We pack orders every day from Monday to Friday (excluding public holidays). If you place an order on Friday (after 9am) or over the weekend, we strive to have your order dispatched on the following Monday (unless Monday is a public holiday).
After your order has been dispatched, we will send you an email with your tracking details. Alternatively, the tracking details for your order can be found if you log into your account.
If you cannot find your tracking number, please contact us.
Yes, the packaging is 100% discreet!
There is NO mention of our website address or store name on the outside of your package.
PAYMENT
We accept Bank transfer and PayID.
Not at all! You have the option of purchasing from us as a guest or alternatively through your account. Please note that customers who sign up with us for an account and purchase through their account have access to heaps of promotions, awesome weekly information and our loyalty reward program. Your account also contains information regarding your order history which can make re-ordering quicker.
At the top of the website, you will see the “MY ACCOUNT” link, click this link and you will directed to the member’s login section where you will be asked to enter in your email address and password to log into your account.
On the members login page, you will see a link under the “Sign In” button called “Forgot Your Password?” Click this link and follow the steps to setup a new password.
One you have clicked this, you will receive an email (please also check your junk mail folder) which will allow you to update your password.